Field Service Management System

Post Sales CRM in ERP Software

Service Module in ERP

Servicing is the after-sales activity, once you sold a finished goods like Car, Fuel dispensing machine, or any consumer good, your company should have an after-sales service, which is known as Servicing.

In our software, we have a module called servicing which will help to give a seamless experience to your customer service executive and customer satisfaction for after-sales service.

After Sales Software

Using our servicing module in our ERP software you will get every information in a single click.

It is said if you have excellent after-sales support which is servicing be it periodic routine servicing or on-call or on-demand emergency servicing, your brand grows based on this excellent after-sales support, and our Servicing module in the ERP Software will help you to achieve the same.

Service Center Software

Automated notification for service of the items within the due date or auto-suggestion of the spare parts and auto calculation of cost, labor charge, and tax.

In our Service Management Software Module in our ERP system you can manage all your service executive, location tracking, performance management, duity setup servicing planing everything you can do.

Servicing Module

Servicing Module in ERP

Features and functionalities in Post Sales CRM of ERP Software or After Sales CRM. After sales Service Software module in our ERP Software is starts with customer complaint or regual peridoc automated notification to the clients. Then inspection of the items at customer door steps or at companies designated service center. Job report including parts required to repair that item is sent to customer for approval after approval the servicing work starts.

After Sales Software

Outlet Master
Items Master
Service Master
Call Booking
Routine Maintanence
Item Received
Inspection

Service Module in ERP

Job Report Open
Service Quotation
Demand Slip
Store Issue Slip
Service Challan
Job Report Close
Service Invoice

Service Center Software

Service Feedback
Service Return
Service Credit Note
Service Register
Service Executive Performance
Service Tracking
Feedback Analysis

Advantages and Benefits

Benefits of Post Sales CRM in ERP Software

Advantages and Benefits of Service Management Software Module in ERP Software, Our ERP Softeware has the Best Field Service Management Software module. Most of the process is automated and interlinked, this will allow the company to flow the data from one department or section to next department or section automatically and one real time basis. Real time tracking enabled in the Service Center Management Software for better performance. Customer history and point based customer feedback is one the importenet and latest features for a best Servicing Module in ERP in the Industry

Value Creation

Servicing module in our ERP Software will help you to track the status of the service abale items, product or machine. Auto indicate the upcoming service schedule, manpower schedule, including infrastructure scheduling, ramp scheduling etc. Auto SMS and Email reminder. Maximisation of opportunities. Increased access to a source of market and competitor information.

Best Purpose

Servicing module in our ERP Software integrated with CRM will be able to take the service booking and update the customer with the service status, billing status, items movement, items lifecycle, delivery process, payment process and take the feedback. This will ensure the on track and on promise service quality and ensure 100% clients satisfaction including excellent brand value.

Reduced Cost

Servicing module in our ERP Software has a lot of automatic suggestions and automatic scheduling of manpower, infrastructure, machine ramps, etc, this will prevent redundant work and manual workforce. This automatic mechanism will reduce the cost of maintenance and cost of execution and increase profitability. Come and lets join our vERP community and see the growth.

We provide ERP Source Code also, please find more details of source code

After Sales Module

After Sales CRM Module Screenshot

There are more than 20+ screens in Service Center Management Software module in erp software which include an entry screen, transaction screen, and report screen. For a sample demo only some of the features in Field Service Management Software of ERP system screenshot provided. Entire features of the After sales Support Software module of the erp system you will get in the video demonstration link and in the live demo link of the ERP system